Residential & Commercial Carpet Cleaning
Los Angeles, San Fernando Valley, Orange County & Surrounding Areas

Carpet Cleaning FAQs

 

Why do I need to get my carpets professionally cleaned?

Each and every day, our carpet fibers absorb dirt and dust mites which can be hazardous to our health if inhaled for long periods of time. If you find yourself sitting, lying or playing on your carpets, it is crucial that you have your carpets professionally cleaned to avoid health complications, especially for children.

How often should I get my carpets professionally cleaned?

Normal Climate – 6 Months, Dry Dusty – 2-3 Months, Cold – 3 Months, High Humidity – 2-3 Months

 

How long does it take to clean my carpets?

On average, it will take between 20-25 minutes per room. This time may vary depending on the condition of the carpets, the amount of furniture we need to move, hard stains or odor, and the level of cleaning and spot removal you choose. We do not charge any additional fee for moving small furniture such as side tables, coffee tables, chairs etc.

 

How long does it take for my carpets to dry?

Drying time depends mostly on humidity climate levels, airflow to the areas cleaned, and the type of carpet. The average drying time for our cleaning is 2-4 hours with our truck mount, and 4-12 hours with our portable – we highly recommended that you turn on your air conditioning system or open windows throughout the house to help speed the process significantly. Some carpets however do take longer to dry due to the fabrics and materials they are made from.

 

Do I have to wait 2-4 hours before walking on my carpets?

No. You may walk on your carpets immediately after cleaning; however we do ask that you avoid wearing shoes on the carpets for the first few hours to prevent re-soiling them while they are still damp.

 

Do I have to be home while my carpets are being clean?

It is not necessary that you be home while your carpet is cleaned because we are thoroughly trained professionals you can trust. In order to provide the best possible service, we do recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern regarding the care of your carpet. It is also important to be present for our post check to make sure you are 100% satisfied.

What should I do if a stain or spot reappears after the cleaning?

Although on average 99% of all spots that are removed from your carpets will not reappear, some matter in the carpet backing may rise to the surface after cleaning. If this occurs, contact Global Green at (855) 774-4660 within fourteen days of cleaning and our trained representatives will be able to help resolve this issue.